Refund policy

Tawreed Pro Refund & Return Policy

We value customer satisfaction and ensure that all our products are carefully checked before shipping. Please read our refund and return terms carefully:

Returns & Refunds

  • We only accept returns or offer refunds in special cases, such as:

    • Wrong items received.

    • Damaged or defective products upon delivery.

  • If your case qualifies, please contact us within 48 hours of receiving your order to arrange the return or refund process.

  • No refunds or returns will be accepted if the issue is not reported within this time frame.

Exchanges

  • We do not offer exchanges except in reasonable cases, such as:

    • Wrong size or variation sent by mistake.

    • Product defects.

Important Notes

  • Returned items must be in their original, unused condition with all packaging intact.

  • Shipping costs for returns are the customer’s responsibility unless the return is due to our error.

Contact Information

For return, refund, or exchange requests, please contact: